Privacy Policy

Privacy Policy

Introduction

Welcome to https://coolsculpting-specials.storysurge.net (hereafter referred to as “CoolSculpting Specials,” “we,” or “our”). We are committed to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we handle the personal information of individuals who interact with our website, applications, services, and products. By using our platform, you consent to the practices described in this policy, which aligns with various international privacy laws, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our digital presence:

  1. Website: Our main website, https://coolsculpting-specials.storysurge.net, where users can browse services, book appointments, and access exclusive content.
  2. Applications: Any mobile or desktop applications developed by CoolSculpting Specials that enhance user interactions with our services.
  3. Services: Online and offline services provided through our platform, including but not limited to customer support, appointment scheduling, and promotional events.
  4. Products: Digital and physical products offered for sale on our website, such as e-books, online courses, or cooling devices.

Note: This policy does not extend to third-party platforms, applications, or services linked from our website, each of which has its own privacy policies that govern user data collection and use.

Processing Activities

This section outlines the activities through which we process personal data:

  1. User Accounts: When you create an account on our platform, we collect your name, contact information, login credentials, and profile details to personalize your experience and facilitate communication.
  2. Payments and Financial Information: We securely process payment details, including cardholder information, billing addresses, and transaction history, for the purpose of completing purchases and managing subscriptions (if applicable).
  3. Purchase History: Details about products or services you’ve bought from us, including quantities, purchase dates, and prices, are kept to enhance future shopping experiences and for internal analytics.
  4. Mobile Device Identifiers: We may collect unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs, to provide personalized content and services.
  5. Location Data: With your consent, we can access your location information to offer tailored recommendations and local promotions.
  6. Feedback and Reviews: User-generated feedback, reviews, and ratings are collected to improve our products and services, as well as for marketing purposes with explicit user consent.
  7. Social Media Information: We may connect with social media platforms to retrieve your public profile information, allowing us to display relevant content and offer social login options.
  8. Product Interactions: Data related to product usage, preferences, and inquiries helps us improve our offerings and provide better customer support.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for various purposes:

  1. Strictly Necessary: These cookies enable core functionalities of our website, such as login sessions and shopping carts.
  2. Preferences: They remember your preferences, language settings, and other customization options to enhance user experience.
  3. Analytics: Tracking tools help us analyze website performance, user behavior, and campaign effectiveness for marketing insights.

Users can control non-essential cookies through our built-in Cookie Manager or adjust browser settings accordingly. For more information about cookies used on our platform, please refer to our Cookie Policy.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy:

  1. Legal Requirements: We may be required by law to keep certain records for a specific period, such as financial transactions or tax-related documents.
  2. Business Purposes: Data is retained to serve business functions, including marketing campaigns, customer support, and internal analytics.
  3. User Consent: If you request the deletion of your account, we will remove most personal data associated with it, except where retention is required by law or for legitimate business purposes.

Security Measures

We prioritize the security of your personal information:

  1. Data Encryption: We use industry-standard encryption protocols to protect data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Our systems employ robust access controls to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

CoolSculpting Specials does not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us through the methods provided below, and we will take immediate steps to rectify the issue.

Your Rights (Geographically Specific)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access and Rectification: The right to request access to your personal data and make corrections if it is inaccurate or incomplete.
  2. Erasure and Restriction: In certain jurisdictions, you can request the deletion (or ‘erasure’) of your data or restrict its use.
  3. Data Portability: The ability to obtain a copy of your personal data in a structured, commonly used format and transfer it to another controller.
  4. Objection and Non-Discrimination: Object to the processing of your data and enjoy equal access to our services without discrimination based on your opposition.
  5. Filing Appeals/Complaints: You have the right to file an appeal or complaint with relevant data protection authorities if you believe your privacy rights have been infringed upon.

For a comprehensive understanding of your rights, please consult the applicable privacy laws in your jurisdiction.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or regulatory requirements:

  1. Any modifications will be posted on this page with an updated revision date.
  2. Continued use of our services after the posting of changes constitutes acceptance of the updated policy.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us through: